Terms of service

Welcome to RaffyaShop! These Terms of Service ("Terms") govern your use of our website located at www.johnsonwoolenmillsshop.com (the "Site") and the purchase of any products or services from us.

By accessing, browsing, or placing an order on our Site, you agree to be bound by these Terms, our Privacy Policy, and our Return & Refund Policy. Please read them carefully.

1. General Conditions

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or products without express written permission by us.

2. Products, Pricing & Availability

Product Descriptions: We strive to present the color, materials, and details of our furniture (including beds, sofa chairs, and tables) as accurately as possible. However, due to variations in monitor displays, actual colors may vary slightly.
Pricing Modifications: Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.
Errors & Omissions: In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel or refuse any orders placed for that product, even if the order has been confirmed and paid for. If your card has been charged, a full refund will be issued immediately.

3. Orders & Payment Terms

Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit your order quantity for any reason.
Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal. You represent and warrant that you are authorized to use the designated payment method.
Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

4. Shipping & Delivery

Shipping timeframes and charges are outlined in our Shipping Policy. Delivery estimates are strictly projections and are not guaranteed.
Large furniture items (e.g., oversized beds or heavy sofas) may require freight delivery services. Customers are responsible for providing clear delivery access and ensuring the items fit through doorways/elevators.

5. Returns, Cancellations & Refunds

All returns, refunds, and order cancellations are subject to our Return & Refund Policy.
Please review our Return & Refund Policy to understand your rights, eligible return windows, and shipping cost responsibilities.

6. Intellectual Property

All content included on this Site—such as product descriptions, logos, images, graphics, audio, and software—is the property of RaffyaShop or its content suppliers and is protected by international copyright and intellectual property laws.

7. Limitation of Liability

To the maximum extent permitted by law, RaffyaShop shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of your use of our Site or the purchase/use of any products sold through the Site.
Our total liability to you for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

8. Governing Law & Dispute Resolution

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any dispute or claim relating in any way to your use of the Site or to any products purchased will be resolved through good-faith negotiations or binding arbitration in US.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.